FREQUENTLY ASKED
QUESTIONS
GENERAL QUESTIONS
Do I need to be home during the cleaning?
Nope! Many clients provide access instructions and go about their day.
How are in advance should I book?
WE recommend at least 2-3 days notice, but we often accommodate next-day and urgent jobs depending on team availability.
Is your pricing hourly or flat rate?
We offer flat-rate packages for most jobs, so there are no surprises. Custom jobs (like post-construction) may include scoped estimates.
What cleaning supplies do you use?
Professional-grade, eco-friendly products. We bring everything needed.
What if I'm not satisfied?
We guarantee our work. If we miss anything, we'll return within 24 hours to make it right.